Copyright of Templates
All templates shown on the Rolling Star template shop are the property of Rolling Star. You cannot claim intellectual or exclusive ownership to any of these templates.

When you buy one of these templates you can customise (by yourself or through us) and use it for promoting your business, products or services. Other people including your competitors may buy the template you have chosen/bought, customise it and use it to promote their business, products or services at any time. You are not permitted to resell or redistribute these templates before or after your customisation.

Copyright of Sample Images Shown on the Templates
Images used on the template(s) are SAMPLES ONLY. Cost of the templates/designs shown does not include images shown.Sample images shown on these templates are sourced from www.istockphoto.com. Once you purchase a template we will replace these images with suitable images to your business. You are required to supply images. If we are to source images that are relevant to your business or if we are to purchase the sample images shown, extra charges may incur.

Email Testing
Email campaigns developed by Rolling Star for its clients will be tested in most popular email clients on Windows platform and will be optimized for Outlook 2003 and 2007, GMail, Hotmail, Yahoo Mail and Thunderbird. Optimizing for other email clients (i.e. Lotus Notes, etc) may incur additional charges and design limitations.

Starting of Project
Rolling Star will not start rebranding your template until full payment and all required branding material has been received.

Cancellation and Refunds
Once a template has been purchased and paid for online and you decide not to proceed, please contact Rolling Star immediately to cancel the project.  Rolling Star may or may not offer a refund based on the level of completion of the project at the time of cancellation. An admin fee of 25% of the cost of the template will be charged for all cancellations.

Non StarMail Users and HTML Format
If you are not a StarMail user and ordered an HTML email template, you are responsible for uploading the HTML email into your email marketing system and setting up the email. Rolling Star only supports StarMail or compatible email marketing systems. The other compatible email marketing systems are that our email templates are optimised for include MailChimp and Constant Contact.

Support
Rolling Star may offer support for issues that you may experience with new templates that are purchased. However, fixing issues arising due to not using the template correctly or issues that were not present at the initial use may incur extra charges. Rolling Star will not supply “How To” support for using your email marketing system or the template.